Adoption doesn’t end at go-live. It’s just beginning.
Collective Insights and WalkMe work alongside your teams to help people learn and keep up inside the applications they use every day, well past go-live.
Collective Insights and WalkMe work alongside your teams to help people learn and keep up inside the applications they use every day, well past go-live.
Collective Insights and WalkMe help organizations turn major technology investments into sustained everyday adoption. WalkMe brings one of the most mature digital adoption platforms in the market, continually expanding its AI-enabled capabilities to reduce the effort required to create, maintain, and optimize content and solutions.
Collective Insights complements that platform strength with enterprise transformation, change management, training, content migration, and adoption expertise, working closely with both WalkMe and our clients so support remains practical, current, and aligned to real business needs well beyond go-live.
Many programs still treat go-live as the finish line. Training is built before launch, hypercare lasts a few weeks, and then users are left to keep up with new processes, releases, and role changes on their own. That is exactly when practical, in-the-flow support matters most.
WalkMe puts guidance, training, automation, and measurement inside the flow of work. Collective Insights helps clients decide where that support will have the most impact, design it around real roles and processes, migrate and modernize existing content, and measure adoption based on what people actually do in the system.
In the Flow
WalkMe works inside the applications people already use, SAP and non-SAP, so help is right there in the flow of work. Being part of SAP matters too. It’s on SAP’s roadmap, and it’s SAP’s path forward for Enable Now customers.
Learning Arc
Learning Arc, WalkMe’s learning product, is where Enable Now content goes next. It pulls in existing Enable Now material, puts structured courses and in-app training in one place, and uses AI to draft content so it can keep up with change. WalkMe’s analytics then show where people are actually struggling, so teams can fix the real problem.
Less SME Time
Collective Insights can reduce that lift by up to 80%. WalkMe’s AI capabilities help generate first drafts from existing material, while our team brings more than two decades of enterprise training, adoption, and change experience. The result: SMEs validate and refine content instead of starting from scratch.